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RETURNS policy

Items purchased from THREEOFSOMETHING.COM can be returned within 30 days of purchase.

  • Australian and NZ orders received within 14 days of the order date are eligible for a refund
  • Australian and NZ orders received within 30 days of the order date are eligible for a store credit.
  • All other international orders must be received within 45 days for either store credit or refund.

All garments returned must be in their original condition, unworn and unwashed, without make-up or deodorant marks and with original packaging and tags still intact.

Please note heavily discounted items marked FINAL SALE are not eligable for refund, exchange or store credit.

How to process your return:-

  1. Ensure your return adheres with the above Returns Policy.
  2. Email online@threeofsomething.com with your order number and what you want to return as well as your preference for a store credit or refund.  You will be provided with a RETURN NUMBER. Please ensure this RETURN NUMBER is on the OUTSIDE of the package.
  3. Securely pack your item/s using the original packaging and send to:-

    Three of Something
    Online Returns (**insert RETURNS NUMBER here**)
    Shop 1, 203 Clovelly Road
    Randwick NSW 2031
  4. Please note return freight/postage is at your own expense.  
  5. Returns may be hand delivered to the Clovelly store only with a RETURN NUMBER.  No online returns can be accepted at the Bondi Store.

Refunds are processed for the value of the goods only.  Freight and postage charges are not refundable.

Items returned without a RETURN NUMBER will not be processed.

 

 

 

 

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