Shipping & Delivery
So here is the low down…
First up, please ensure you provide the correct delivery address and contact information. If your details are incorrect, and your mail cannot find you, we cannot accept responsibility for any loss of goods.
Please also note we can only deliver to commercial and residential addresses. Please do not list a PO Box as your delivery address.
Shipping costs
AUSTRALIA and NEW ZEALAND (no express to NZ) and note All Delivery to Regional or Non Metro may take extra time to what is listed
|
Order Amount |
Method |
Cost |
Expected Arrival |
|
No limit |
In store pick up |
FREE |
Same day |
|
Over $149 |
Standard |
FREE |
2-5 business days (8 to NZ) |
|
Under $149 |
Standard |
$10 |
2-5 business days (8 to NZ) |
|
Over $149 |
Express |
$5 |
1-3 business days NA to NZ |
|
Under $150 |
Express |
$15 |
1-3 business days NA to NZ |
INTERNATIONAL
|
Order Amount |
Method |
Cost |
Expected Arrival |
|
Over $250 |
Standard |
FREE |
3-8 business days |
|
Under $250 |
Standard |
$20 |
3-8 business days |
Delivery Information
*Click and collect available via our Clovelly Store. Order online selecting IN STORE PICK UP in the delivery drop down box and your order will be ready in 3 hours. If you need it sooner, just give us a call on 02 9665 7337. Pick up your order from 203 Clovelly Road, Randwick.
*All other delivery times are subject to Australia Post delivery schedules.
*All orders placed before 10am are shipped same day.
*All orders placed after 10am, on weekends or public holidays are shipped the next business day.
*Dispatch time during sale periods and collection launches may have a slightly longer processing time. However, orders are generally dispatched within 48 hours.
*You will receive an order confirmation once your order is placed.
*Upon dispatch, you will receive a shipping confirmation containing your tracking information.
*International orders may be subject to customs, duties or taxes which are payable by the receiver.
* All international Deliveries are a STANDARD service and EXPRESS service is not available with international Services including New Zealand
If you can’t find the answer to your question here, please contact our customer service team:-
